How do I use my discount voucher?

Easy! Enter your promo code at the first step of the checkout process, in the "Discount Code" field. It will automatically be applied to your order total.

Which products are my discount vouchers valid for?

🏷️ The terms and conditions of use may vary depending on your discount voucher. Most of our vouchers are valid only on products sold by Vente-unique.com. Others may not apply to items already on sale or may be subject to specific conditions. 👉 Please make sure to review the terms and conditions indicated on your voucher before using it.

How can I stay informed about promotions and new arrivals?

Never miss a great deal again 😄 👉 Sign up for our newsletter to receive: 🎁 Exclusive offers and discount vouchers ⏰ Early access to selected promotions 🆕 Our latest arrivals and collections to discover ✨ Décor inspiration and ideas to guide you through your projects 📬 Registration is quick and free, and you may unsubscribe at any time. 👉 Sign me up for the newsletter

Why is my discount code not working?

There are several possible reasons: 🚫 The voucher may not be valid on certain products (such as marketplace items or products already on sale). 📆 Please also check its expiry date. 🛍 And make sure it meets the conditions specified in the offer (minimum order amount required, etc.).

How do I access the loyalty programme?

How do I access the loyalty programme? The Very-unique programme is free and open to everyone. 🎉 As soon as your first order is confirmed, you automatically become a member and start earning points, which can be redeemed for gift vouchers. 🎁 With Very-unique, you enjoy a range of exclusive benefits: 💰 4% back in gift vouchers on every order 🔐 Early access to private sales ⭐ £10 credited to your account when you leave a review on your order 🎂 £10 credited to your account on your birthday 📩 Your Very-unique benefits and offers are sent directly to you by email and are also accessible from your customer account.

How does the Very-unique points allocation work?

🎁 With the Very-unique loyalty programme, you start earning points from your very first order! Here's how it works 👇 1️. You earn points with every purchase Every pound spent earns you points: £1 spent = 2 points 2️. You convert your points into discount vouchers Once your points have accumulated, they are automatically converted: 200 points = £4 discount voucher 3️. You enjoy your rewards on your next order Your discount vouchers can then be used directly on future purchases, with no minimum spend ✅ 💡 Example: You order a corner sofa for £1,100 on Vente-unique. You will earn 2,200 points, equivalent to a £44 discount voucher to use on a future order.

How do I use a purchase voucher?

🎁 With the Very-unique programme, points earned through your orders are automatically added to your loyalty pot. 📌 Good to know: Your loyalty pot is valid for 12 months Each new order automatically extends its validity by one additional year ⏳ To use your points on a new order, simply convert your loyalty pot into a gift voucher. ⚠️ Once your loyalty pot has been confirmed: your gift voucher is active for 30 days only, and it will no longer be possible to transfer the balance back to your loyalty pot. 🛒 To use your gift voucher: simply enter your code in your basket. Gift vouchers are valid on products sold by Vente-unique (excluding Marketplace products).

Is there a referral programme?

🎁 Yes! With the Vente-unique referral programme, you can invite your friends and family to discover our website and earn gift points whenever they place their first order. The number of points earned depends on the amount of your referee's purchase: 1 gift point = £1 💰 From £0 to £249 → 10 points 💰 From £250 to £549 → 20 points 💰 £550 or more → 50 points ✨ Your gift points can then be converted into discount vouchers, redeemable on products sold by Vente-unique (excluding the Marketplace). 👉 To explore the programme, invite your friends and family, and manage your referrals, please visit your referral space.

How do I add a referee?

It's very simple! Head over to your referral space. You can then enter the email addresses of your friends and family 💌 Your referee will receive an invitation to create their account and enjoy all the offers available on Vente-unique.com. 💡 Tip: remember to remind them to place their order using your link, so that your points are correctly credited!

I have referred someone but have not received any reward points!

No need to worry 😌 Here are a few things to check before contacting our customer service team: ✅ Your referee has placed their first order using your referral link, ✅ Their order has been delivered and confirmed, ✅ The purchased items were sold directly by Vente-unique.com (and not by a partner seller). ⏳ If everything is in order, your points will be automatically added to your account within a few days of their order being validated.

FAQ - Offers & Discounts

-10% from £400 on Vente-unique products with code: VUBLACK10

Ends in:

00d 11h 48m 06s

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